Returns & Exchanges
At ThruDark, we are committed to providing elite-tier performance gear. If your purchase does not meet your operational requirements, you can return or exchange your items within 30 days of receipt, provided they are in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all technical tags and labels remain intact to qualify for a full refund.
- 3.Ship to Base
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our tactical team inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.